Withdrawal Payment Time Frames
Withdrawal requests are processed three business days from the date of request. For Gold VIP members (casino only), we will endeavour to process withdrawal requests within one business day from the date of request. During this time you may cancel your withdrawal request from within the Cashier, and return it to your bankroll. This will allow you to play for real money without making a new deposit to your 888.com account. After three business days (one business day for casino Gold VIP members only), the status of your withdrawal request will change to "processed" and you will no longer be able to cancel it.
The following is a summary of the withdrawal process:
Please note: All time frames are calculated in business days (Monday through Friday).
| Payment Method | Awaiting Process or Accepted* | Processed** | Total | Payment Posted as from: |
|---|---|---|---|---|
| VISA credit card | Standard & VIP Members: 3 Days
Gold VIP Members (casino only): 1 Day |
Up to 5 days | Up to 8 days
Up to 6 days |
Cassava Enterprises |
| Maestro Debit Card | Standard & VIP Members: 3 Days
Gold VIP Members (casino only): 1 Day |
7 Days | 10 Days
8 Days |
Cassava Enterprises |
| MasterCard via Bacs (for UK issued cards only) | Standard & VIP Members: 3 Days
Gold VIP Members (casino only): 1 Day |
3 Days | 6 Days
4 Days |
Payment received with thanks |
| Skrill | Standard & VIP Members: 3 Days
Gold VIP Members (casino only): 1 Day |
1-2 Days | 4-5 Days
2-3 Days |
A variant of:
mb_pok@cassava.net or mb_isg_euro@cassava.net or mb_isg_gbp@cassava.net |
| NETELLER | Standard & VIP Members: 3 Days
Gold VIP Members (casino only): 1 Day |
1-2 Days | 4-5 Days
2-3 Days |
Cassava Enterprises |
| PayPal | Standard & VIP Members: 3 Days
Gold VIP Members (casino only): 1 Day |
1-2 Days | 4-5 Days
2-3 Days |
Cassava Enterprises |
| ecoPayz | Standard & VIP Members: 3 Days
Gold VIP Members (casino only): 1 Day |
1-2 Days | 4-5 Days
2-3 Days |
Cassava Enterprises |
| MuchBetter | Standard & VIP Members: 3 Days
Gold VIP Members (casino only): 1 Day |
1-2 Days | 4-5 Days
2-3 Days |
Cassava Enterprises |
| Wire Transfer | Standard & VIP Members: 3 Days
Gold VIP Members (casino only): 1 Day |
4-7 Days | 7-10 Days
5-8 Days *wire withdrawals requested in members local currency may be received earlier than stated timeframe |
A variant of:
Cassava Enterprises or WorldPay AP Limited |
| WebMoney | Standard & VIP Members: 3 Days
Gold VIP Members (casino only): 1 Day |
2-4 Days | 5-7 Days
3-5 Days |
WorldPay AP Limited |
| iDebit | Standard & VIP Members: 3 Days
Gold VIP Members (casino only): 1 Day |
1-2 Days | 4-5 Days
2-3 Days |
A variant of: Cassava Enterprises or iDebit |
*withdrawal request can still be cancelled and returned to your bankroll.
**withdrawal request has been processed and is being delivered to you.
You will be notified by email once processing of your withdrawal request has been completed and the funds have been transferred to you.
We will endeavour to process all withdrawals within the specified time period stated above, however there may be occasions where this does not occur, due to reasons which include but are not limited to verification procedures, technical issues or third parties' acts or omissions. We shall not be liable to you for any delay in processing your withdrawal request.
In addition, we reserve the right to delay and/or stop the processing of withdrawal requests until final approval has been received for any outstanding deposit transactions.
In the event that we terminate the offering of our business in your country, payouts will be subject to reasonable processing charges.
Please see our Withdrawal Policy for further information.
If your withdrawal has not been posted within the specified time limit (see chart above), please contact us immediately and we will investigate.